PESHAWAR, Oct 08 (APP):PESCO Chief Akhtar Hamid Khan has directed field officers to improve their performance, ensure prompt resolution of consumers’ complaints and accelerate action against electricity theft and defaulters.
During a video conference with the Peshawar and Khyber circle teams, the PESCO chief directed Superintending Engineers, XENs and SDOs to ensure efficient service delivery in their respective areas.
He warned that strict action would be taken against SDOs showing poor performance and directed PESCO staff to adopt courteous behaviour towards consumers and resolve their issues promptly.
Akhtar Hamid Khan also ordered the field teams to intensify operations against power theft and defaulters to reduce line losses.
He further directed the officials to obtain permits only in case of faults and ensure that electricity supply was not suspended unnecessarily
Source: APP (Associated Press of Pakistan)
