QUETTA, Oct 30 (APP): On order of Federal Ombudsman (FO), NADRA addressed issue of Computerized National Identity Card complainant Muhammad Dawood and restored his Identity card promptly.
According to detail, the complainant, Muhammad Dawood, said that his identity card had been blocked by NADRA since 2015.
He had visited the NADRA office and appeared before various committees multiple times seeking its restoration, but his concerns went unaddressed.
Consequently, in pursuit of justice, he approached the Federal Ombudsman’s Regional Office in Quetta and filed a complaint against the relevant department, citing their negligence and the delays involved.
Upon receiving the complaint, the Federal Ombudsman (Quetta) promptly initiated an inquiry, summoned the concerned department, and held an immediate hearing of the case.
During the hearing, the department failed to provide a satisfactory explanation.
As a result, the Federal Ombudsman issued directives for the immediate restoration of the complainant’s blocked identity card.
Following these instructions, the department promptly restored the complainant’s identity card.
The complainant expressed his gratitude to the Federal Ombudsman for this timely and fair decision.
Source: APP (Associated Press of Pakistan)
